Job
- Level
- Experienced
- Location
- Kassel
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you install and configure hardware and software, support users in 1st/2nd level, manage tickets, and document all activities in a dynamic environment.
Job Technologies
Your role in the team
- Installation and configuration of hardware and software according to the standards of a defined IT system infrastructure
- Repair of already installed components
- User support via phone and/or remote in 1st/2nd level support
- Processing tickets in the system
- Documentation of activities
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Our expectations of you
Education
- A completed technical vocational training (e.g., IT specialist for system integration) or a comparable qualification or professional experience in IT.
Qualifications
- Good knowledge of current Windows operating systems (Client / Server)
- Good knowledge of current hardware and software.
- Class B driver's license and willingness to travel within the region
- Excellent spoken and written German skills
Experience
- First experience in on-site support is an advantage
- Experience with ticketing systems (SAP preferred)
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What we offer
- Assignments in renowned companies across Germany
- A above-tariff and fixed monthly salary
- Individual training opportunities
- Personalized employee support by our HR team
- They gain valuable professional experience in complex project environments
- Opportunities for employment with the client
- Very good opportunities also for career changers and entry-level applicants
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Job Locations
About Your Employer
Bfi Unternehmensgruppe
The BFI Unternehmensgruppe, founded in 1998 in Nuremberg, is an established company specializing in IT services, personnel services, and software development. With over 100 employees, it offers innovative technologies such as 3D printing.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service technician
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
