Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Frankfurt
- Working Model
- Onsite
Job Summary
In this role, you will support development teams with planning, tracking, and documentation in the customer portal, coordinate tasks, manage risks, and ensure smooth release processes.
Job Technologies
Your role in the team
- The Client Engagement & Customer Portal IT team designs and delivers solutions for the entire customer journey, starting from onboarding throughout client services.
- The team is the IT responsible for the Member Section, our customer portal used by over 40,000 clients and various business segments of Deutsche Börse Group.
- In this role you will contribute to the smooth operation of the portal and the related Backoffice processes by supporting the development team with planning and tracking activities, reporting/PMO/administrative tasks, supporting releases and ensuring adherence to KPIs.
- You will act as the point of contact for incoming demands and incidents for the Member Section and handle prioritization for the team.
- You will coordinate assignments and manage development capacity transparently.
- You will communicate identified risks and propose mitigation plans.
- You will support the development team with blockers and internal alignments.
- You will maintain a consolidated quarterly view of scope and budget and ensure commitments are fulfilled.
- You will support release coordination with the Release Manager, ensuring fulfillment of technical and testing readiness checks.
- In addition, you will document processes, change requests, lessons learned, and best practices to support continuous knowledge transfer and team capability building.
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Our expectations of you
Education
- You are enrolled as a student at a state-recognised university throughout your employment period and have completed at least 3 semesters (Study focus in Computer Science, Software Engineering, Business Informatics, Information Technology, Business Administration, or related fields).
Qualifications
- You have strong organizational and project coordination skills.
- You have theoretical knowledge of the software development lifecycle and development methodologies.
- You have good knowledge of the Microsoft Office suite; familiarity with SAP, Git, Salesforce is a plus.
- You are comfortable learning new technologies and methodologies quickly and working independently with minimal supervision.
- You have practical knowledge of at least one programming language.
- Furthermore, you have advanced communication skills in English (written and verbal) with the ability to clearly summarize complex information for both technical and non-technical stakeholders.
Experience
- Experience in tracking, planning, and reporting through Jira is a plus.
- Practical experience is a plus.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Deutsche Börse AG
Deutsche Börse Group is one of the world's leading trading platforms. As a financial market organizer, the company offers a full range of services to cover the entire process: trading and clearing of securities and derivatives, netting and settlement of transactions, opening of accounts and provision of market information services.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Working Student - Client Engagement & Customer Portal IT
- Location
- Frankfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
