Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for setting up and maintaining IT systems, conducting updates and security patches, and resolving issues. You will also assist clients with new IT implementations and provide support for IT inquiries.
Job Technologies
Your role in the team
- The setup, configuration, and maintenance of IT systems remotely and on-site.
- Performing updates and security patches to keep systems secure and up to date.
- The quick and efficient resolution of disruptions and issues in IT operations.
- Supporting our clients in the implementation of new IT solutions.
- The competent customer support and assistance with IT questions to always stand by our clients.
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Our expectations of you
Education
- Are you well-versed in the IT world and have at least one year of experience as an IT administrator, IT service technician, IT helpdesk staff, or in a similar role after completing your training or studies?
Qualifications
- Do you have fluent German skills?
- Do you love what you do and approach life with a positive 'Can-do' attitude? Are you the person who doesn't give up until the actual problem is found and solved?
- If you are also a team player, able to admit mistakes, and love achieving goals together, then you are exactly right with us! We highly value good communication skills, and if you are not afraid to initiate conversations with clients, you are in the right place with us.
- Reliability and trustworthiness are fundamental to us, especially when it comes to protecting our clients' data.
- Knowledge in the following areas is advantageous, and an interest in learning or deepening these skills is a prerequisite: Microsoft Hyper-V, networks / protocols / DHCP / DNS, firewalls, telephone systems, VMware virtualization, server / client installations, backup solutions e.g., Veeam.
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What we offer
- The position is advertised as full-time with 40 hours per week.
- A start within the next few months would be desirable; we are happy to discuss the exact timing in person.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Bitefex Gmbh
BITEFEX GmbH is an innovative IT company based in Berlin that focuses on providing IT services for small and medium-sized enterprises. Their offerings include IT support, maintenance, managed services, and security solutions to enhance and protect their clients' IT infrastructure.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication