Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hechingen
- Working Model
- Onsite
Job Summary
In this role, you support customers directly by handling IT support tickets for Windows clients, printers, and network requests, while also resolving hardware issues and telecommunications inquiries.
Job Technologies
Your role in the team
- Support assistance in the areas of Windows Client, printers, as well as network & telecommunications directly at the customer's site.
- Execution of IT support tasks according to B/F, IMAC, and H+E tickets as well as specific project assignments.
- Receiving calls, recording, and assigning tickets for fault reports.
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Our expectations of you
Education
- Vocational training in the IT field (e.g., IT specialist for system integration, IT electronics technician, etc.) or comparable vocational training and professional experience in this area.
Qualifications
- Knowledge of current Windows operating systems and iOS, as well as standard software (Office, Adobe).
- Proficient in handling hardware and mobile devices.
- Proficient in the use of ticketing systems.
- Basic knowledge in the field of networks (patching).
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician onsite support
- Location
- Hechingen
- Working Model
- Onsite
- Diversity
- Open for all genders
