Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you coordinate collaboration with external IT service providers, resolve technical issues, manage our IT hardware, and support new employees in setting up their IT workspaces.
Job Technologies
Your role in the team
- As the primary contact for our IT, you work closely with our external IT service provider and ensure that our technical infrastructure functions reliably at both locations.
- Coordination and management of collaboration with our external IT service provider.
- First point of contact for employees regarding IT questions and technical issues.
- Troubleshooting minor hardware and software issues as well as escalating more complex concerns to the IT service provider.
- Management of PCs, notebooks, monitors, printers, smartphones, and other IT hardware.
- Coordination of the setup of new user profiles in coordination with the HR department.
- Issuance, return, and documentation of IT equipment.
- Management of our technical equipment and maintenance of the inventory.
- Ordering new hardware and software as needed in coordination with management.
- Programming and management of electronic key cards/chips for both locations.
- Support and onboarding of new employees in setting up their technical workstations and in using IT systems and technical equipment.
- Participation in the further development of our IT structures and the digitalization of internal processes.
- Support in the planning and implementation of new technical projects, possibly also in the areas of fundraising/communication.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist in system integration) or a comparable qualification.
Qualifications
- Enjoy solving technical problems practically and service-oriented.
- Independent, structured, and reliable work approach.
- Organizational skills as well as strong communication skills in dealing with internal and external contacts.
- Knowledge of networks, Microsoft Windows, Microsoft 365, and standard office IT equipment.
- Passion for social issues and identification with the mission and values of Straßenkinder e. V., as well as with the Christian view of humanity.
- Willingness to work regularly at our two locations in Marzahn and Lichtenberg.
- Car driving license Class B.
Experience
- Ideally, professional experience in IT support or IT administration.
This text has been machine translated. Show original
What we offer
- Versatile and responsible tasks with a lot of creative freedom in a growing non-profit organization.
- Motivated team and appreciative working environment.
- Individual and structured onboarding.
- Regular team exchanges as well as team events.
- Vacation and Christmas bonuses.
- Germany Ticket job with employer subsidy.
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
More net
Job Locations
This is your employer
Straßenkinder e.V.
Straßenkinder e.V. is a non-profit organization that assists homeless children and adolescents in Berlin. The organization advocates for equal opportunities and integration for disadvantaged young people through various programs and facilities. Since its founding in 2000, it has been a state-recognized provider of independent youth welfare.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT coordinator
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
