Job
- Level
- Senior
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wiesbaden
- Working Model
- Onsite
Job Summary
In this role, you will optimize digital Direct-to-Patient solutions, manage cross-functional projects, and develop reimbursement processes and digital services in close collaboration with stakeholders.
Job Technologies
Your role in the team
- As a Program Manager for Direct-to-Patient Solutions (m/f/d), you will actively shape the further development of our digital Direct-to-Patient solutions.
- In this role, you will be responsible for optimizing customer and reimbursement processes, driving the development of digital platforms, and working closely with national and international stakeholders from business, IT, operations, and the healthcare sector.
- Further development and optimization of our digital direct-to-patient business model, taking into account customer, market, and business requirements.
- Analysis, design, and continuous development of reimbursement processes and digital direct-to-patient services in close collaboration with health insurance companies, internal departments, and external partners.
- Identification and implementation of improvement opportunities along the Customer Journey to ensure a consistent and positive customer experience.
- Management and coordination of complex cross-divisional projects and programs in collaboration with local and global teams.
- Assumption of the interface role between business stakeholders, IT, external partners, and service providers.
- Prioritization and translation of technical requirements into digital solutions and processes.
- Derivation of data-driven recommendations and support for strategic business decisions based on customer, market, and sales analyses.
- Promotion of innovation and change projects to further develop digital services and processes.
- Ensuring compliance with regulatory and internal requirements across all activities.
- Ensuring the quality and continuous development of our digital platforms and processes.
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Our expectations of you
Education
- Successfully completed studies in Business Administration, Business Informatics, Health Economics, or a comparable degree program.
Qualifications
- Strong analytical skills, a structured and solution-oriented work approach, and excellent communication skills in dealing with interdisciplinary and international teams.
- Additional qualifications in project or program management (e.g., Scrum, PMP, or comparable) are advantageous.
- Excellent German and English language skills, both written and spoken.
Experience
- 8-10 years of professional experience in the healthcare, medical technology, pharmaceutical, digital business, or health insurance environment, as well as experience in managing complex projects or programs with diverse stakeholders.
- In-depth knowledge of digital business models, customer experience, and process optimization, as well as a good understanding of the German healthcare system; experience with reimbursement and care processes is particularly advantageous.
- Experience with CRM, e-commerce, or Salesforce solutions, as well as in the development, implementation, or further development of digital products and services, is advantageous.
- Knowledge in the field of Diabetes Care, Medical Devices, or Digital Health, as well as experience in an international corporate environment, are desirable.
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What we offer
- Development opportunities in an international company where you can build the career you've dreamed of.
- An attractive benefits package (e.g., an attractive Abbott pension plan, company bike, employee stock purchase program).
- A challenging position in a rapidly growing, crisis-independent industry.
- The opportunity to become part of a dynamic, highly qualified, and motivated team.
- Flat hierarchies, an open, appreciative mentality, and efficient, constructive communication channels.
- A multinational environment where we promote the development of our talents within the company.
- A company recognized as one of the "Best Big Companies To Work For," as well as the best place to work for diversity, working mothers, female executives, scientists, and engineers.
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Benefits
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Abbott GmbH & Co. KG
Abbott is a company that helps people enjoy their lives to the fullest. We are constantly working on improving the treatment of cardiovascular diseases and developing food products for people of all ages worldwide.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector, Food Products
Program Manager Direct-to-Patient Solutions
- Location
- Wiesbaden
- Working Model
- Onsite
- Diversity
- Open for all genders
