Job
- Level
- Experienced
- Job Field
- System, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are responsible for support tasks in onsite support at the customer location in the areas of Windows Client, iOS and Network & Telecommunications.
- You will independently carry out IT support work based on submitted tickets and individual project orders.
- In this context, you process incidents in the customer's incident management tool.
- Which cases does your team take on? 2nd level support in a production-related environment.
- Our customers appreciate your good communication and your colleagues appreciate the precise and clear documentation of your work steps.
- Further development: With an extensive range of offerings from the Bechtle Academy, individual career planning, expert and leadership programs, manufacturer certifications and much more, you will continuously develop and never stand still.
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Our expectations of you
Qualifications
- Good knowledge of current Windows operating systems
- Knowledge of current standard applications (Office products, Adobe, etc.) as well as hardware repair (memory, hard drives, etc.)
- Good knowledge of English (B1 level)
- Willingness to travel, driving license class B
Experience
- At least 3 years of professional experience in onsite support
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
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(2 Reviews)4.1
Engineering
4.0Workingconditions
4.5Career Growth
4.0Culture
4.2