Job
- Level
- Experienced
- Job Field
- UX/UI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mönchengladbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop the UX/UI strategy for digital channels, optimize customer journeys, conduct UX research, and support product teams in implementing innovative ideas through to rollout.
Your role in the team
- Development and management of the cross-channel Digital Experience: You develop and oversee the UX/UI strategy for all digital channels and ensure a consistent, customer-oriented user experience.
- Design and continuous optimization of digital customer journeys: You analyze customer journeys, identify optimization potentials, and develop user-centered solutions to improve usage, satisfaction, and conversion.
- Responsibility for UX Research, Design System, and Quality Standards: You oversee User Research and usability testing, further develop the Design System, and ensure consistent UX/UI and quality standards.
- Strategic sparring partner for product development and transformation: You advise business units and product teams, translate requirements into digital solutions, and support their implementation from idea to rollout.
- Innovation and further development of the digital customer experience: You observe trends and technologies, assess their potential, and drive innovative concepts for the digital customer experience forward.
- Your attitude makes the difference: by proactively managing risks and acting responsibly, you ensure the best customer experience.
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Our expectations of you
Qualifications
- Know-how in analytics tools and KPI-driven optimization.
- Basic understanding of modern frontend technologies.
Experience
- Experience in FinTechs, digital platforms, or technology-oriented companies.
- Experience with data-intensive and regulated business processes.
- Experience with AI-powered digital products.
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What we offer
- Long-term perspectives: Secure job in a rapidly growing international company with exciting development opportunities for specialist and leadership careers.
- Valuable support: great team spirit, comprehensive onboarding, and diverse training opportunities.
- Perceptible added value: Flexible working hours with the option for day-based mobile work, more than 6 weeks of annual leave (6 weeks of vacation + 2 bank holidays + ½ day birthday leave) as well as the possibility of an additional 25 days of unpaid leave per year.
- Visible benefits: annual bonus, company pension scheme through salary conversion, special conditions for banking products, up to €40 asset-building benefits, and classification into the company's central remuneration system in accordance with the fulfillment of the relevant criteria.
- Attractive extras: kindergarten allowance, meal allowance, Gympass and job ticket subsidy, as well as an annual health voucher and corporate benefits.
- Fair environment: Opportunity for part-time employment, applicants with severe disabilities are given special consideration if equally suitable.
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Benefits
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Santander Consumer Bank AG
Die Santander Consumer Bank AG ist ein deutsches Kreditinstitut in der Rechtsform einer Aktiengesellschaft mit Unternehmenszentrale in Mönchengladbach. Sie ist eine hundertprozentige Tochter der spanischen Banco Santander S.A.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(1 Review)2.9
Engineering
2.6Culture
3.5Career Growth
2.6Workingconditions
3.0
UX/UI Professional
- Location
- Mönchengladbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
