Job
- Level
- Experienced
- Location
- Cologne
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Permanent employment
Job Summary
In this role, you manage mobile contracts and devices, coordinate the setup and support of processes for employees, and monitor contract deadlines. You handle service requests and maintain master data.
Job Technologies
Your role in the team
- Responsibility for managing mobile phone contracts, mobile devices, and the beA.
- Ordering, setting up, and managing mobile contracts, devices, and beA cards.
- Management of mobile communications and beA processes during employee onboarding and offboarding.
- Management of permissions, contract durations, and contract modifications.
- Contact person for employees regarding all questions related to mobile communications and beA.
- Maintenance and documentation of the associated master data and processes.
- Coordination and alignment with mobile network providers and other service providers.
- Monitoring of contract deadlines as well as initiating contract extensions and terminations.
- Processing and tracking of service requests within the scope of responsibility.
- Support of the IT team with administrative and organizational tasks.
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Our expectations of you
Education
- Successfully completed commercial or IT-related training or a comparable qualification.
Qualifications
- Structured, independent, and reliable way of working.
- Strong communication skills, team player, and confident, friendly demeanor.
- Proficient in Microsoft 365 applications.
- Excellent spoken and written German skills.
Experience
- Initial experience in managing mobile contracts, user or permission management is advantageous.
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What we offer
- Varied and exciting tasks with responsibility.
- Opportunity to contribute and implement your own ideas.
- Personal development.
- Open doors with all colleagues - for us, teamwork counts.
- Central city location with the Rhine right outside.
- Additional benefits such as travel expense reimbursement, discounted employee parking, corporate benefits.
- Fitness room available for free use.
- Regular team and company events.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Oppenhoff
Oppenhoff ist eine der führenden unabhängigen Sozietäten in Deutschland. Wir beherrschen die komplexen Herausforderungen von heute und morgen – und bauen dabei auf die Erfahrung aus über 110 Jahren Kanzleigeschichte. Als Full Service-Kanzlei beraten wir in allen wichtigen Bereichen des Wirtschaftsrechts – national und international. Unsere Anwältinnen und Anwälte wie auch unsere weltweiten Partnerkanzleien zählen zu den führenden Experten in ihren Rechtsgebieten und Industriesektoren. Sie kennen den Markt und die maßgeblichen Akteure sehr genau.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Law, Finance, Economics
IT Service Coordinator
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
