Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you assist customers with technical inquiries and issues, perform troubleshooting, document solutions, and engage in technical projects and product testing.
Your role in the team
- Technical support for clients regarding questions and issues.
- Error analysis and troubleshooting in 1st- and 2nd-level support.
- Documentation of solutions and maintenance of the knowledge database.
- Support with technical projects and product testing.
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Our expectations of you
Education
- Completed technical vocational training or studies.
Qualifications
- Knowledge of network technology, hardware, and software.
- Very good knowledge of German and English.
Experience
- Experience in technical support or IT service.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Technical Support Engineer
- Location
- Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
