Job
In this role, you will monitor and maintain the SCOM infrastructure, troubleshoot performance issues, manage user accounts, and support capacity management and disaster recovery testing for technical monitoring.
This listing has been machine translated. Show original
Your role in the team
- Ongoing monitoring, updating, and maintenance of the SCOM infrastructure
- Monitoring system performance and proactively troubleshooting issues
- Ticket management and problem resolution (Agent, Management Pack, Performance)
- Support with software installations and migration services
- Administrative support for other departments and customers
- Reporting and tracking issues with manufacturer support
- Creation, updating, and deletion of user accounts
- Maintenance and ongoing updates of roles in the customer’s user management system
- Capacity Management
- Emergency tests
- Support in ensuring the technical monitoring of services
Our expectations of you
Qualifications
- Very good knowledge of Microsoft SCOM, particularly in the areas of agents, management packs, and performance, as well as operating gateways, management, reporting, and admin servers
- Understanding of event and incident management, as well as alerting and escalation processes
- Knowledge of capacity, emergency, and recovery management
- A proactive, independent, and meticulous approach to work
- Strong communication skills when liaising with business departments, customers, and manufacturer support.
- Willingness to participate in emergency tests and drills
- German: Full professional proficiency (C2), English: Fluent (B2)
Experience
- Experience in ticket management and structured problem-solving
- Experience in user and role management
What we offer
- 30 days of vacation
- Subsidy for the Deutschlandticket or a fuel voucher
- Centrally located office in Munich with excellent underground connections
- Attractive, fair compensation
- The security of a permanent position
- Company Pension Scheme Subsidy
- Innovative and international environment with state-of-the-art technologies
- Business laptop & smartphone
- Regular team events
- An excellent working atmosphere in a motivated team with flat hierarchies, short decision-making processes, and the best colleagues in the world
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Founded in 2020, thinX GmbH specializes in management consulting and digital transformation, offering a wide range of services including strategic coaching and corporate development.
- Established Company
- Onsite, Hybrid
- Consulting
More jobs
These jobs might also interest you
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...
Lead our Stuttgart IT team, both professionally and as line manager, set priorities, and support each team member's development. Ensure the secure, reliable, and efficient operation of our heterogeneous IT infrastructure, including networks, servers,...
