Logo Detlef Hegemann Verwaltungs- und Beteiligungs GmbH

IT Administrator Helpdesk & Infrastructure

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Bremen
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will handle service requests in first and second-level support, manage PC workstations, and oversee user administration in Microsoft 365 and Active Directory, as well as system migrations.

    Job Technologies

    Your role in the team

    • Processing service requests and incidents in First- and Second-Level Support as well as assisting employees with hardware and software issues
    • Setup, maintenance, and administration of PC workstations, notebooks, printers, and mobile devices
    • User and permission management in Microsoft 365 and Active Directory
    • Management of the Windows client and server landscape as well as support for the operation of the Microsoft 365 and virtualization environment
    • Participation in software rollouts, updates, system migrations, as well as IT asset management
    • Support with IT security and compliance requirements, technical documentation, and collaboration with external IT service providers

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    Our expectations of you

    Education

    • Completed training as an IT specialist for system integration (m/f/d) or a comparable qualification

    Qualifications

    • Good knowledge of Microsoft Windows Client and Server operating systems, Microsoft 365, and Active Directory
    • Ideally, knowledge of virtualization solutions, especially Proxmox VE, as well as Microsoft Intune and Entra ID.
    • Strong service and solution orientation, structured way of working, and enjoyment of teamwork

    Experience

    • Professional experience in IT support and system administration
    • Basic knowledge of networks (TCP/IP, DNS, DHCP, VPN) as well as experience with ticketing systems

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    What we offer

    • HEGEMANN-REINERS supplementary pension benefits: Company health insurance with additional coverage without co-payments, including a health budget of €300 to €900 for comprehensive benefits.
    • Occupational disability insurance without health check
    • Occupational health management including EGYM WELLPASS
    • Company pension scheme
    • Employee participation programs: award-winning suggestion scheme as well as "Employees refer Employees" and much more.
    • Mobile working is possible in consultation with the supervisor.
    • Good development opportunities
    • Company bike leasing
    • Opportunities for professional development
    • Corporate Benefits

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    Job Locations

    • Location Bremen

      Bremen

      Germany

    About Your Employer

    Detlef Hegemann Verwaltungs- und Beteiligungs GmbH

    Detlef Hegemann Verwaltungs- und Beteiligungs GmbH

    Rund 1.000 Menschen arbeiten bundesweit in den Bereichen CONSTRUCTION und INDUSTRIE der HEGEMANN GRUPPE. Sie alle verfolgen gemeinsame Ziele, teilen ähnliche Visionen und orientieren sich an denselben Werten.

    Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Construction, Real Estate, Building Services
  • Logo Detlef Hegemann Verwaltungs- und Beteiligungs GmbH

    IT Administrator Helpdesk & Infrastructure

    Location
    Bremen
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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