Job
In this role, you develop dashboards and reports to monitor IT systems, analyze operational data, identify capacity bottlenecks, and support technical teams in troubleshooting and resource planning.
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Job technologies
Your role in the team
- You monitor the availability, utilization, and performance of core IT systems, providing transparency into the state of our infrastructure.
- You develop metrics, dashboards, and reports for network, cloud, and server environments, providing a solid basis for decision-making in Campus IT.
- You analyze operational and performance data, identify capacity bottlenecks early, and support the planning of future resource requirements.
- To ensure reliable operations, you administer and operate monitoring and network management systems.
- In the event of disruptions or anomalies, you analyze the causes, support troubleshooting, and work closely with the Campus IT technical teams.
- In addition, you will contribute to infrastructure projects, technical documentation, and analyses.
- In this role, you combine traditional networking expertise with data-driven monitoring, analysis, and capacity management.
Our expectations of you
Education
- You have completed vocational training in IT, for example as an IT specialist in system integration, or have an equivalent qualification.
Qualifications
- You have a strong knowledge of TCP/IP networks, network services, and modern monitoring solutions.
- You would like to apply and further develop your interest in data analysis, KPI evaluations, reporting, and dashboarding in practice.
- You bring a structured and analytical approach to your work, along with a passion for deriving actionable insights from technical data.
- Teamwork skills, strong communication skills, and a pronounced service orientation round out your profile.
- You have German language skills at least at C1 level and English language skills at least at B2 level.
Experience
- You have several years of experience operating networks, monitoring systems, or IT infrastructures.
What we offer
- We guarantee a secure, regular salary under pay grade 9b of the TV-L collective agreement (steps 1–6 depending on professional experience).
- With us, 60% remote work from any location (3 days per week) is possible, depending on the tasks and workplace.
- Digital tools, a modern campus, and state-of-the-art IT infrastructure provide the foundation for success.
- A healthy work-life balance thanks to flexible working arrangements and a strong commitment to supporting employees in balancing work and family life.
- We place great importance on your professional and personal development and offer a wide range of opportunities.
- Christmas, New Year’s Eve, and Rose Monday are also days off for us.
- Benefit from a crisis-proof job in the public sector.
- We support your health with a wide range of (preventive) check-ups, sporting events, and health tips.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Mit mehr als 11.270 Studierenden, 18 Professorinnen und Professoren, 329 Lehrbeauftragten sowie 578 wissenschaftlichen und nicht-wissenschaftlichen Mitarbeiterinnen und Mitarbeitern ist die Hochschule Düsseldorf eine der größten Hochschulen für angewandte Wissenschaften in Nordrhein-Westfalen.
- 1971
- Established Company
- Hybrid, Onsite
- Education System
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