Logo WIEGAND GmbH

First-level support

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Olching
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you handle support requests, maintain Windows systems, administer SAP Business One, and independently lead small IT projects, always closely collaborating with the team.

    Job Technologies

    Your role in the team

    • You will be part of a small team where many things are coordinated simply and concisely.
    • You start your day by reviewing the newly received support requests as well as the incoming telephone inquiries.
    • If the problems are not simple and quick to solve, they are prioritized within the team.
    • To resolve incoming issues, you can also rely on our external service partner.
    • You work on larger projects as an IT team with prior scheduling, while the projects assigned to you are handled independently.
    • Some activities are associated with documentation obligations as well as the creation of these documents.
    • Processing internal support requests in First and Second Level.
    • Procurement of hardware and software for internal use.
    • Maintenance of Windows systems.
    • SAP Business One administration, installation, and license management.
    • Administration of the 3cx phone system.
    • Management of various IT systems (firewall, VPN access, TeamViewer, GData Endpoint Protection).
    • Installation, configuration, and maintenance of operating systems and application software on Windows client computers on physical hardware and in the VMware environment.
    • Independent handling and management of small projects.

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    Our expectations of you

    Education

    • Completed training in the IT field (m/f/d) or a comparable qualification.

    Qualifications

    • Strong communication skills, team spirit, and enjoyment of solution-oriented work.
    • Structured, analytical, and independent way of working.
    • Enthusiasm for collaborating with internal teams to quickly resolve issues.
    • Knowledge in network management as well as hardware maintenance and installation.
    • Very good German and good English skills.

    Experience

    • Professional experience in IT support.
    • Experience in the Microsoft environment (Office365).

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    What we offer

    • Regular training opportunities, career advancement prospects, and individual development.
    • Home office by arrangement at certain times possible.
    • At least 28 vacation days (increasing with length of service).
    • Annual individual bonus.
    • Free parking and good bus and train connections.
    • Working in an internationally oriented company with regular exchanges with other country subsidiaries in the form of European meetings, etc.
    • Flexible working hours from Monday to Friday.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Olching

      82140 Bayern

      Germany

    This is your employer

    WIEGAND GmbH

    WIEGAND GmbH

    WIEGAND GmbH is considered an advanced technology company and is a valued partner of European automobile manufacturers. It has made a name for itself internationally in metal forming and plastic technology, particularly in the production of structural and exterior parts. By employing state-of-the-art technologies and continuous development, the company responds flexibly to the needs of its customers.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Vehicle Manufacturing, Supplier
  • Logo WIEGAND GmbH

    First-level support

    Location
    Olching
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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