Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Remscheid
- Working Model
- Onsite
Your role in the team
- Professional implementation of support in the 1st & 2nd level area.
- Independent recording and processing of contained incidents and their classification in the ticket system.
- First point of contact for users in case of technical problems.
- Participation in the maintenance of the IT infrastructure.
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Our expectations of you
Education
- Successfully completed vocational training in the IT sector or university degree in computer science.
Qualifications
- Goal- and result-oriented way of working.
- Structured working methods and technical affinity.
Experience
- Proven professional experience in 1st & 2nd level support and ticket processing.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
User Helpdesk Specialist
- Location
- Remscheid
- Working Model
- Onsite
- Diversity
- Open for all genders
