Technical Support Specialist for Industrial and Pipeline Technology

SCHLAGHECK RADTKE OLDIGES executive consultants GmbH

Job

In this role, you will serve as a technical point of contact for industrial piping systems, assist customers and internal teams with product recommendations, conduct training sessions, and maintain product data.

Job summary

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Your role in the team

  • You are a competent contact for technical questions regarding industrial plastic piping systems.
  • In this role, you will support customers such as plant manufacturers and trading partners, as well as internal sales teams, in selecting suitable products and system solutions.
  • Technical consulting for clients as well as internal staff on questions related to industrial piping systems.
  • Development of practical product recommendations considering the specific operating conditions and technical requirements.
  • Support of internal and external sales teams with complex customer inquiries and application-related questions.
  • Local support and development of defined product groups, including article and master data management.
  • Support for product launches as well as providing suggestions for optimizing and expanding the product portfolio.
  • Planning and conducting hands-on product training sessions for customers, sales partners, and internal staff.
  • Close collaboration with colleagues in technical market support as well as with product specialists and international product management.

Our expectations of you

Education

  • Completed technical training, ideally with further qualification as a master craftsman or technician, or a technical degree, for example in piping construction, plant engineering, building services engineering, or plastics technology.

Qualifications

  • Good understanding of piping systems, technical contexts, and their practical application.
  • Knowledge of thermoplastic plastics processing is welcome but not a requirement.
  • Enjoyment in technical consulting, strong communication skills, and a pronounced customer and service orientation.
  • Independent, solution-oriented working style as well as willingness to share knowledge and support each other within the team.
  • Even if you have previously worked as a plant planner, construction manager, foreman, or experienced technician and now wish to focus more on technical consulting, we look forward to your interest.

Experience

  • Professional experience in industrial plant or pipeline construction, building services engineering, fluid technology, technical planning, assembly, or related fields.
  • Good knowledge of English as well as experience with ERP systems are advantageous.

What we offer

  • You will take on a versatile expert role in an economically established, internationally successful company for a predominantly on-site position, where you can apply your technical knowledge daily across a variety of customer applications.
  • The succession situation is particularly attractive: You will be personally trained by your experienced predecessor and your supervisor, and you will be able to gradually assume responsibility.
  • A diverse technical consulting role with a high degree of independence.
  • A collegial, helpful team with short communication channels and a culture of trustful leadership.
  • An intensive, hands-on onboarding process as well as individual training and further education, also at international company locations.
  • A broad, high-quality product portfolio for a wide range of industrial applications.
  • Flexible working hours as well as the possibility of remote work.
  • 30 days of vacation and a predominantly location-bound activity with limited travel.
  • An attractive compensation package with special payments and performance-based pay as well as corporate pension scheme, JobRad, and other corporate benefits.

Benefits

Health, fitness & fun

Job locations

Map of the job locations
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  • Location Göppingen
    Baden-Württemberg, Germany

More about the recruiting agency

SCHLAGHECK + RADTKE Executive Consultants is an established executive search firm based in Germany, specializing in filling leadership and specialist positions. The company also offers comprehensive services including management diagnostics and strategic consulting.

Company type
Recruiting Agency
Work model
Onsite, Hybrid, Full Remote
Industry
Consulting
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Technical Support Specialist for Industrial and Pipeline Technology

SCHLAGHECK RADTKE OLDIGES executive consultants GmbH