Job
- Level
- Experienced
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze and resolve hardware and software issues in Windows 11 and Ubuntu environments, manage IT services, optimize deployment processes, and oversee user accounts and hardware life cycles.
Job Technologies
Your role in the team
- As an IT Support Specialist (m/f/d) Windows and Linux, you can expect a varied position in a modern technology environment where your expertise in Windows and Linux is in demand.
- You will play a central role in the support and development of the workplace infrastructure, assist users in daily IT operations, and actively contribute to the optimization of client management, deployment processes, and IT services.
- Analysis and resolution of hardware and software issues in the Windows 11 and Ubuntu Linux environment as part of end-to-end workplace support.
- Utilization and optimization of existing automation and software distribution processes as well as further development of modern deployment solutions.
- Responsibility and management of the entire hardware lifecycle from procurement through installation and configuration to maintenance, troubleshooting, and hardware upgrades of notebooks and peripherals.
- Administration and management of user accounts, permissions, and access rights in Google Workspace and LDAP environments, as well as support for security tools such as Bitwarden and YubiKeys.
- Support and execution of onboarding processes for new employees as well as technical support for internal events and all-hands meetings.
- Processing and documentation of incidents and service requests in IT service management, as well as continuous improvement of support processes.
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Our expectations of you
Education
- Completed training as an IT specialist for system integration (m/f/d), a comparable IT qualification, or relevant professional experience in the field of Workplace Management, Client Support, or System Administration.
Qualifications
- Strong service orientation and enjoyment in assisting users with technical challenges.
- Independent and structured working style as well as the ability to maintain an overview even with increased workload.
Experience
- Solid knowledge of Windows 11 and Ubuntu Linux desktop environments as well as experience in hardware fault analysis and patch management.
- Experience and understanding of client management, software distribution, deployment processes, and automation.
- Knowledge and experience with tools such as ManageEngine, Snipe-IT, or Jira Service Management are advantageous.
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What we offer
- Flexible work models with remote options, workation within the EU, and family-friendly conditions.
- Attractive development opportunities in a rapidly growing technology company with plenty of scope for creativity.
- Agile working environment with flat hierarchies, short decision-making processes, and a high degree of personal responsibility.
- Modern benefits such as Wellpass, attractive compensation, further training, and regular team events.
- Open corporate culture with a focus on diversity, inclusion, and appreciative collaboration.
- Referral bonus of €1,000.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
More about the Recruiting Agency
Hubside
hubside Consulting GmbH, based in Munich, specializes in IT recruiting and personnel services. It connects experts and executives in the fields of software development and IT operations, emphasizing innovative approaches and a strong regional presence in the DACH region. The company supports candidates in their careers over the long term and fosters sustainable partnerships between talents and companies.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist for Windows and Linux
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
