Job
- Level
- Experienced
- Location
- Heidelberg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you manage the IT infrastructure supporting Windows and Linux environments. You administer Active Directory, ensure endpoint management, and troubleshoot network issues.
Job Technologies
Your role in the team
- Manage, maintain, and support our IT infrastructure, including Windows and Linux environments, mobile devices, and internal communication platforms.
- Administer and support Microsoft Active Directory ensuring secure identity and permission administration.
- Provide expert 1st and 2nd Level Support (remote, on-site, and via phone) for Microsoft Windows, Linux systems, Microsoft 365 and network-related services.
- Administer and support virtualization platforms such as VMware and Hyper-V.
- Configure, deploy, and maintain client workstations and endpoints using standardized deployment and lifecycle management processes.
- Monitor, maintain, and troubleshoot network infrastructure, including TCP/IP, DNS, DHCP, VPN, switching, and connectivity issues.
- Manage hardware, software, IT assets, licensing, and procurement while ensuring compliance with company standards.
- Perform root cause analysis for complex technical incidents and contribute to continuous service improvement initiatives.
Our expectations of you
Qualifications
- Strong expertise in Microsoft Windows (Client & Server), Active Directory, Microsoft 365, and Linux administration.
- Familiarity with IT Service Management (ITIL) principles and SLA-driven support processes.
- Knowledge of scripting and automation (PowerShell and/or Bash) is an advantage.
- Strong communication skills with a customer- and service-oriented mindset.
- High level of reliability and the ability to work independently as well as within multidisciplinary teams.
- Excellent German and good English communication skills, both written and spoken.
Experience
- Several years of professional experience in Systems Administration, or IT Infrastructure in enterprise environments.
- Hands-on experience with virtualization technologies, preferably VMware and Hyper-V.
- Experience with endpoint management, hardware lifecycle management, and enterprise IT infrastructure.
What we offer
- At SNP, you will work in an international, diverse environment where you feel truly valued.
- You will not only shape our growth and success, but also that of our customers.
- Together, we will rise to every challenge, no matter how demanding.
- Together, we are unstoppable.
- As a dedicated team member, you can quickly take on more responsibility.
- We will support you with tailored development measures.
- We define your preferred working hours and place of work together with you.
- We offer a range of additional benefits: Supplementary company health insurance, company pension scheme, capital-forming payments, sabbatical, job bike, Deutschlandticket and other mobility solutions, childcare subsidy for non-school-age children, gym subsidy, employee shopping discounts and much more.
Benefits
Health, Fitness & Fun
Food & Drink
Higher Take-Home Pay
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
SNP Schneider-Neureither & Partner AG
SNP Schneider-Neureither & Partner SE is a world-leading provider of software and services for managing complex digital transformation processes. With its proprietary software, SNP accelerates the safe transformation of IT landscapes and data structures, so that companies can agility adapt to the rapidly changing markets.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT System Administrator
- Location
- Heidelberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
