Job
- Level
- Experienced
- Location
- Neckarsulm
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will optimize business processes within the gastro IT system landscape, establish quality assurance environments, and support departments as a 1st and 2nd level contact for IT inquiries and issues.
Your role in the team
- In close collaboration with our specialist departments, you review and optimize the business processes of our Gastro-IT system landscape and set them up according to needs.
- You are building an independent quality assurance environment - including documentation and training materials.
- As a 1st- and 2nd-level contact person (m/f/d), you directly support our internal departments.
- You take on active IT support and manage the ticket system for our entire IT landscape - from employee restaurants to various companies within the Schwarz Group.
- Independently, you coordinate our service providers in software development and national field service support to resolve disruptions quickly.
- You analyze and process incoming hardware and software requests and act as an interface to 3rd-level support.
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Our expectations of you
Education
- You have completed a technical apprenticeship, e.g., as an IT specialist (m/f/d), systems electronics technician (m/f/d), or IT systems sales professional (m/f/d).
Qualifications
- With your open, friendly, and considerate manner as well as a positive demeanor, you convince in interactions with others.
- A strong service and customer orientation characterizes your work: You are organized, structured, and approach your tasks systematically.
- IT affinity as well as very good German and good English skills in spoken and written form characterize you.
Experience
- Ideally, you already have experience with systems such as cash register systems – if not, we will be happy to teach you.
- Teamwork is a given for you: You actively support your colleagues in the team and at the same time benefit from their many years of experience to grow together.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Schwarz Unternehmenskommunikation GmbH & Co. KG
The Schwarz Group, based in Neckarsulm, is a significant German conglomerate and one of the largest retail groups in Europe. It operates over 13,900 stores under the brands Lidl and Kaufland and employs around 575,000 people.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
IT Specialist System Integration
- Location
- Neckarsulm
- Working Model
- Onsite
- Diversity
- Open for all genders
