Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you manage phone support for issue reporting, document processes in the ticket system, and assist in procuring and administering both hardware and software.
Job Technologies
Your role in the team
- Telephone fault reporting, including technical qualification and documentation of all processes in the ticket system.
- Support in the procurement of new hardware and software components.
- Responsibility for the administration of Windows servers, network components, and storage systems.
- Enforcement of internal corporate IT standards and policies, as well as the assignment of passwords and unlocking of user accounts.
- Implementation and monitoring of IT security policies.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or a completed university degree in computer science.
Qualifications
- Knowledge of current MS operating systems, networking technology, and Microsoft Active Directory.
- German language skills at native speaker level.
- Precise and solution-oriented working style, as well as team skills and a high level of service and customer orientation.
Experience
- Several years of professional experience in IT support.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support technician
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
