Job
- Level
- Junior
- Job Field
- Requirements, Product
- Employment Type
- Part Time/Full Time
- Contract Type
- Temporary employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support the ongoing development of the JIRA Customer Portal and Fenergo-based client onboarding platform by documenting requirements, preparing backlogs, and coordinating testing activities.
Job Technologies
Your role in the team
- As a Business Analyst / Product Support with a focus on the Customer Portal & Digital Onboarding Platform, you support the continuous development and operation of our JIRA Customer Portal and Fenergo-based client onboarding landscape.
- You work closely with product owners, senior analysts, IT, legal and business stakeholders, contributing to requirement documentation, backlog preparation, testing and delivery activities within a clearly defined scope.
- The role focuses on execution, analysis, and coordination, operating within established frameworks, priorities, and governance.
- Support product owners in maintaining and refining the product backlog for the JIRA Customer Portal and Fenergo (CLM / KYC / Client Onboarding).
- Prepare, document, and structure requirements (epics, features, user stories) based on defined inputs and priorities.
- Support sprint and release activities, including planning and documentation.
- Review delivered increments against defined acceptance criteria.
- Collect, analyze and document functional and non-functional requirements under guidance.
- Support modeling of client journeys, processes and data flows using existing standards and templates.
- Assist with impact analysis across systems and stakeholders.
- Prepare test cases and support User Acceptance Testing (UAT).
- Support the optimization of client-facing and internal onboarding journeys by identifying improvement opportunities.
- Contribute to initiatives aimed at reducing friction and improving transparency in onboarding processes.
- Support communication and alignment between business, IT, and vendors on operational topics.
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Our expectations of you
Qualifications
- Initial exposure to customer portals, onboarding solutions or workflow-based platforms (Fenergo is a plus).
- Structured analytical thinking and attention to detail.
- Ability to document requirements clearly and work with predefined frameworks.
- Good communication skills and collaborative working style.
- Very good English skills; German is an advantage.
Experience
- First professional experience (approx. 1-3 years) as Business Analyst, Product Analyst, or in a similar role.
- Experience in agile delivery environments is an advantage.
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What we offer
- Attractive salary package with many benefits including childcare facilities, meal allowance, job ticket, sport and recreational events.
- Flexible mobile working arrangements in a diverse team.
- Personal development thanks to extensive further training opportunities.
- A place in a dynamic and international team within EEX Group and Deutsche Börse Group.
- A long-term perspective in the constantly growing and evolving energy sector.
- Bespoke onboarding plan.
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Topics that you deal with on the job
Job Locations
This is your employer
European Energy Exchange AG
The European Energy Exchange (EEX) is the leading energy exchange in Europe which develops, operates and connects secure, liquid and transparent markets for energy and related products. As part of EEX Group, a group of companies serving international commodity markets, EEX offers contracts on Power and Emission Allowances as well as Freight and Agricultural Products. EEX is part of Deutsche Börse Group.
Description
- Founding year
- 2002
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance, Power Sector, Economy
Business Analyst & Product Owner
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
