Job
- Level
- Experienced
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dusseldorf, Werdohl
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop CRM solutions, conduct testing, and manage interfaces to other IT systems. You will also take on 2nd level support and coordinate external service providers for training sessions.
Job Technologies
Your role in the team
- Responsibility for and management of the further development of our CRM in collaboration with an interdisciplinary, agile expert team.
- Technical solution development, programming, implementation, and testing of the solution design, as well as rollout of new features.
- Analysis and re-design of the overall CRM architecture, overarching responsibility for the solution architecture of the entire CRM solutions.
- Responsibility for the design, setup, and maintenance of interfaces to connected IT systems and software solutions.
- Assumption of 2nd Level Support as the central contact person in Corporate IT.
- Coordination of external service providers.
- Preparation and delivery of training sessions and workshops for key and end users.
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Our expectations of you
Education
- Completed degree in Business Informatics or a comparable qualification (preferably with a focus on Sales).
Qualifications
- Understanding of sales processes and a high affinity for digitalization topics.
- Good technical understanding as well as strong analytical skills.
- Knowledge in integrating CRM systems with data warehouses and other software solutions, e.g., S/4HANA.
- Excellent MS Office skills.
- Very good knowledge of German and English.
Experience
- Experience in administration, customization, and programming of MS Dynamics 365.
- Ideally, experience with Power BI.
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What we offer
- Versatile and responsible position in a global and innovative company within a sustainable industry.
- Hybrid working and a modern work environment.
- Benefits such as company pension scheme, supplementary health insurance, business bike, and employee stock ownership plan.
- Structured onboarding phase, a variety of training opportunities.
- Partnership with the pme Familienservice.
- Certified with the berufundfamilie quality seal.
- Top Employer Germany 2026 certified.
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Topics You Will Work On
Job Locations
About Your Employer
Vossloh AG
As a global technology company, Vossloh is a trusted partner for rail infrastructure. Our integrated offering for rail-based transportation provides unique, high-performance key products and complex systems.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Microsoft Dynamics 365 CRM Expert
- Location
- Dusseldorf, Werdohl
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
