Job
- Level
- Lead
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead an IT team, ensure the stable operation of applications and infrastructures, optimize workflows, and ensure compliance with security standards in Linux and Windows systems.
Job Technologies
Your role in the team
- You lead a newly assembled team of up to 7 employees, both technically and disciplinarily.
- You play a key role in building and establishing the team and its areas of activity.
- You are responsible for the stable, secure, and high-performance IT operations to support business processes and users within the company.
- You ensure the administration of applications and infrastructure components.
- You ensure compliance with safety and regulatory requirements in Linux and Windows systems, networks, and databases.
- You ensure a high degree of automation and the integration capability between platforms and clouds.
- You ensure the monitoring of the system landscape and operational processes.
- You continuously optimize documentation, workflows, and monitoring.
- You are responsible for the customer-centric fault and service request processes and the central ticket management in collaboration with an external service provider.
- You ensure the analysis and processing of incidents, service requests, and standard changes.
- You are available as a confident escalation manager in case of system outages or maintenance work.
- You actively manage stakeholder relationships and are a sought-after point of contact for your team, your department, and within the company.
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Our expectations of you
Education
- You have successfully completed a degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- You have knowledge of Oracle and Linux.
- You bring expertise in Microsoft 365 and the cloud environment.
- Ideally, you have experience supporting organizational change processes.
- You are familiar with the requirements for IT security, compliance, and governance in a regulated environment and ensure their adherence.
- You promote the development of a positive team and communication culture.
- You speak openly about conflicts and support clarification.
- You ensure functional workflows and methods within the team and counteract stress when necessary.
- You make use of creative freedom, act with foresight, and are decisive.
- You possess a highly developed analytical thinking and abstraction skills.
- You work in a structured and solution-oriented manner and keep an overview even in complex and stressful situations.
- You possess a high customer and service orientation.
- You have very good German and good English skills, both written and spoken.
Experience
- You bring extensive leadership experience in the context of IT operations, IT administration, IT control center, and IT service management.
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What we offer
- Work environment with flat hierarchies and cross-team collaboration.
- Attractive compensation and 30 days of vacation.
- Flexible working hours arrangement.
- Mobile working.
- 1 special leave day per year for social and ecological engagement.
- Modern office spaces designed for comfort with a lounge area, game zone, and complimentary beverages.
- Diverse opportunities for further training, both professionally and personally.
- Stability of the SIGNAL IDUNA parent company combined with the spirit of a modern and successfully growing medium-sized enterprise.
- Asset-building benefits, subsidies for public transportation and meals in the company restaurant.
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Topics You Will Work On
Job Locations
About Your Employer
Hansainvest
HANSAINVEST Hanseatische Investment-GmbH, based in Hamburg, is an independent service capital management company specializing in the administration and management of investment assets. The company is part of the SIGNAL IDUNA Group and was founded in 1969. It has locations in Hamburg and Frankfurt am Main.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Team leader IT Infrastructure & Operations
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
