Job
- Level
- Junior
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Salary
- 1.270 to 1.715€ gross/month
Job Summary
In this apprenticeship, you will learn to plan IT workspaces, configure hardware, and deploy software while understanding and supporting the infrastructure behind the systems.
Job Technologies
Your role in the team
- You enjoy making it easy for others to work with IT – and want to understand what happens behind the scenes when a laptop, account, software, and permissions work seamlessly together?
- Do you want to learn how we support our colleagues in everyday work: from 'My setup isn't working' to 'Which software do I need?' to onboarding, device issuance, and access rights?
- With us, you will learn how professional Office IT operates: structured, service-oriented, and equipped with modern tools — so that all teams can work optimally.
- As part of your training as an IT Specialist in System Integration, you will lay the foundation for your future in Office IT / IT Support / Workplace Administration.
- You learn to plan and provision workplaces, configure and maintain hardware, package/deploy software, and manage licenses.
- Additionally, you will gain insights into user and access management, IT security in daily work, standardization, documentation, as well as handling ticketing systems and support processes (1st & 2nd level).
- Together, we ensure that our colleagues can work reliably, safely, and efficiently.
- A fixed part of your training takes place in our System Administration.
- There you will learn about the technology behind our games: how thousands of Linux servers are managed automatically, how networks, monitoring, and backups are set up, and how scripting can eliminate repetitive tasks.
- So you not only see your colleagues' workplace but also the infrastructure behind it – and in the end, understand how both are interconnected.
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Our expectations of you
Education
- To successfully participate in our training program, you must have at least a B2 level in German, as the vocational school instruction is conducted exclusively in German.
Qualifications
- You will graduate with your high school diploma or university entrance qualification with good grades - especially in NAT, English, and ideally also in Computer Science.
- You enjoy getting hands-on, experimenting, and sticking with it until it works.
- You have no problem approaching people and enjoy identifying the technical problem behind the human description.
- You look forward to applying your very good English skills daily in speaking and writing.
Experience
- You already have some practical experience with a Mac or setting up a network.
- You see artificial intelligence as an opportunity to shape the future of our games and are excited to apply your enthusiasm and initial AI experience to real projects.
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What we offer
- You can expect active support from a dedicated team, modern working conditions, and an environment where collaboration and a service-oriented mindset truly matter.
- Become part of a great international team of specialists and work and learn at one of the leading game developers and publishers in Germany.
- We offer you an extremely interesting technical environment and state-of-the-art working conditions.
- We enable you to achieve financial independence with our above-average training allowance: 1,270 EUR gross in the 1st year of apprenticeship, 1,500 EUR gross in the 2nd year, and 1,715 EUR gross in the 3rd year.
- We support your professional and personal development with optimal guidance from a contact person in the specialist department as well as in the HR department.
- We support you in your training and further education, even beyond the standard training content, cover the costs for your technical and school books, and contribute to your Germany Ticket.
- You work with a MacBook Pro with outstanding specifications, and we also provide you with a smartphone or tablet of your choice.
- We place great importance on a work environment that values communication and interculturality; we celebrate our successes with regular afterworks as well as team and company events such as the InnoConf.
- We offer you various opportunities to combine work and well-being: fresh fruit and free beverages, an in-house gym, gaming area, rooftop terrace with BBQ, relaxation rooms, and much more.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
InnoGames GmbH
InnoGames is a leading German developer and publisher of mobile and online games. Based in Hamburg, the company is best known for Forge of Empires, Elvenar, and Tribal Wars. Warlords of Aternum, InnoGames' first mobile game, is a fantasy board game. The company's portfolio includes seven live games and several mobile games in production. InnoGames is constantly innovating to bring gamers the best possible gaming experience. If you're looking for high-quality, entertaining games, look no further than InnoGames.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2007
- Language
- English
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication