Job
In this role, you will handle 1st and 2nd level support, manage user rights in Active Directory and Microsoft 365, and administer Windows systems. You will also automate processes with scripting and integrate AI tools into daily operations.
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Job technologies
Your role in the team
- 1st & 2nd Level Support for employees and customers - solution-oriented, not just ticket ticking.
- Install, configure, and administer software.
- Manage users, groups, and permissions (Active Directory, Microsoft 365).
- Administer and manage Windows 11 and Windows Server.
- Set up, configure networks, and troubleshoot issues.
- Automate recurring processes with scripting (PowerShell, Bash).
- Integrate AI tools actively into daily work — from quick research to process optimization.
- Document knowledge and share it internally.
Our expectations of you
Education
- Completed IT apprenticeship (IT Specialist System Integration or similar) or comparable experience.
Qualifications
- Good knowledge of Windows 11, Windows Server, Active Directory, and Microsoft 365.
- Curiosity about new technologies, especially AI and automation.
- Friendly and patient when dealing with users – even if the question comes for the tenth time.
- Fluent in German, sufficient English for documentation.
Experience
- Initial experience with scripting (PowerShell) - or willingness to learn.
What we offer
- A team of 25 helping each other - without elbows.
- Remote work possible (also from outside the EU - we call this Remote Work 2.0).
- Real technology instead of legacy stuff - open source where possible, Microsoft where it makes sense.
- Short decision-making paths - directly to the boss, not through five levels of hierarchy.
- A work environment that is continuously evolving - there is a lot happening in the AI field with us right now.
- You can expect an innovative, young team as well as very diverse activities with flexible working hours.
- After your onboarding, you will quickly take over your own area of responsibility and expand it.
- We offer you an exceptional working environment in an expanding company.
- The employees of Biteno GmbH can choose their workplace themselves after onboarding - across Europe.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Biteno GmbH operates two data centers in Stuttgart and Essen, offering different cloud and hosting solutions for businesses in Germany. Under the veryHost brand, the company also provides cloud solutions such as online backup and dedicated hosting. Biteno GmbH's data centers are located in two of Germany's major cities, making them easily accessible for businesses across the country. The company's wide range of services makes it a one-stop shop for all your cloud and hosting needs.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
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