Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lenzkirch
- Working Model
- Onsite
Job Summary
In this role, you provide 2nd level support for international sales teams, assist customers via remote access, and coordinate external IT service providers for projects in the pharmaceutical and food sectors.
Job Technologies
Your role in the team
- Our professional support team assists our worldwide subsidiary companies in the sales and implementation of our quality assurance solutions in the pharmaceutical and food sectors.
- This enables our sales teams to act as competent contacts for our customers.
- Your responsibilities are:
- 2nd Level Support for our international Solutions sales teams.
- Customer support via shared desktop/remote access.
- IT support for development projects.
- Supervision and coordination of external IT service providers.
- Support for service technicians during installation (hotline).
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Our expectations of you
Education
- Completed training in IT/Telecommunications or Computer Science.
Qualifications
- Knowledge in the areas of Maintenance, TCP/IP, and WLAN.
- Basic knowledge in the area of cloud databases and app applications.
- Very good knowledge of German and good knowledge of English, both spoken and written.
- Reliable work ethic, team spirit, and structured approach.
Experience
- Professional experience in IT support or a comparable role.
- Ideally, experience in the food and/or pharmaceutical sector.
- Experience in working with cloud-based systems.
- Experience with MS Office.
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What we offer
- We agree on shared goals that you pursue independently.
- In our global company, you can expect an exciting and dynamic environment.
- Contribute with your expertise.
- Your input is welcome and appreciated.
- The result of your work is products that protect our environment and health.
- We offer targeted training programs and a variety of career opportunities, including international ones.
- Your professional development is important to us.
- Cutting-edge technology and digital media are a given for us and enable efficient communication among each other.
- Friendly, always helpful people you can look forward to every morning - more than just colleagues.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Testo AG
Testo is a world leader in mobile and stationary measurement solutions. We offer innovative measuring solutions for air conditioning, refrigeration, environmental and industrial applications, for flue gas analysis, quality control of indoor air and food and many other applications where accurate measurements are essential.
Description
- Founding Year
- 1957
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Workingconditions
3.7Engineering
3.2Career Growth
3.0Culture
3.3
IT specialist 2nd level support
- Location
- Lenzkirch
- Working Model
- Onsite
- Diversity
- Open for all genders
