Logo FERCHAU Engineering GmbH

IT Service Desk Specialist

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Oberwöhr
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this position, you serve as the first point of contact for IT issues, handle incident reports, configure hardware and software, monitor network security, and contribute to the IT strategy of the company.

    Your role in the team

    • IT Service Desk and IT Support: the first point of contact for IT issues and IT inquiries.
    • 1st Level Support & 2nd Level Support: Receipt and analysis of fault reports.
    • Installation and Configuration: Setup and maintenance of hardware and software.
    • Network support: Monitoring and ensuring network security.
    • Problem analysis and troubleshooting: Documentation and resolution of IT disruptions.
    • Participation in the company's IT strategy.

    This text has been machine translated. Show original

    Our expectations of you

    Education

    • Completed training as an IT specialist or a comparable qualification.

    Qualifications

    • High IT affinity and interest in system integration: You are tech-savvy and have a good understanding of IT systems and their integration.
    • Good communication skills and team spirit: You can explain complex technical issues clearly and enjoy working in a team.
    • Very good knowledge of German and good knowledge of English.

    Experience

    • Experience in IT support and network administration: You have already gained experience in IT support and are familiar with network administration.

    This text has been machine translated. Show original

    Benefits

    More net

    Health, Fitness & Fun

    Work-Life-Integration

    Job Locations

    • Location Oberwöhr

      Bayern

      Germany

    This is your employer

    FERCHAU Engineering GmbH

    FERCHAU Engineering GmbH

    Description

  • Company Size
    250+ Employees
  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo FERCHAU Engineering GmbH

    IT Service Desk Specialist

    Location
    Oberwöhr
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

    More Jobs