Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Oberwöhr
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you serve as the first point of contact for IT issues, handle incident reports, configure hardware and software, monitor network security, and contribute to the IT strategy of the company.
Your role in the team
- IT Service Desk and IT Support: the first point of contact for IT issues and IT inquiries.
- 1st Level Support & 2nd Level Support: Receipt and analysis of fault reports.
- Installation and Configuration: Setup and maintenance of hardware and software.
- Network support: Monitoring and ensuring network security.
- Problem analysis and troubleshooting: Documentation and resolution of IT disruptions.
- Participation in the company's IT strategy.
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Our expectations of you
Education
- Completed training as an IT specialist or a comparable qualification.
Qualifications
- High IT affinity and interest in system integration: You are tech-savvy and have a good understanding of IT systems and their integration.
- Good communication skills and team spirit: You can explain complex technical issues clearly and enjoy working in a team.
- Very good knowledge of German and good knowledge of English.
Experience
- Experience in IT support and network administration: You have already gained experience in IT support and are familiar with network administration.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency