Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kleinwallstadt
- Working Model
- Onsite
Job Summary
In this role, you configure networks, assist users with software and hardware issues in 1st and 2nd level support, and handle requests via the ticket system both remotely and on-site.
Job Technologies
Your role in the team
- They configure the networks.
- They assist clients with topics such as MS Office products and VPN.
- You provide 1st and 2nd level support for software and hardware and assist users with IT-related questions.
- You handle inquiries and incidents through the ticket system until resolution, either remotely or on-site.
- They assemble workplace computers as well as peripheral devices such as printers, expand and maintain them.
- They document the activities you have carried out.
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Our expectations of you
Education
- Completed training as an IT specialist in system integration or a comparable qualification, alternatively several years of professional experience in IT support as a career changer.
Qualifications
- Enthusiasm for solving technical problems.
- Good knowledge of Microsoft Windows and Office.
- Very good knowledge of German and English.
Experience
- Experience in a support environment, for example in client or network areas.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Kleinwallstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
