Job
In this role, you will develop automation solutions to eliminate manual operations, optimize incident management processes, and enhance system monitoring for smooth production workflows.
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Job technologies
Your role in the team
- Eliminate Toil: Identify manual or repetitive operational friction across R&D and build clean scripts, automation, and internal tools to solve it permanently.
- Pioneer AI-Driven Operations: Design, build, and integrate AI agents to streamline operational workflows, ensuring proper guardrails, monitoring, and human oversight for safe execution.
- Level Up Incident Management: Own and optimize our Incident.io workflows, automation, and integrations. Stay closely engaged with incident response and participate in post-incident reviews to identify friction and turn learnings into improvements to tooling, coordination, and processes, without taking on incident responder responsibilities.
- Enhance Observability & System Health: Maintain and refine monitoring, alerting, and dashboards across our observability stack. You will dive into logs, metrics, and production data to investigate operational edge cases.
- Optimize workflows & runbooks: Collaborate directly with SRE and R&D teams to identify operational pain points, transforming complex procedures into clear, automated runbooks.
- Support Core Production Systems: Collaborate with SREs on database maintenance tasks, health checks, and release/deployment workflows where production reliability is impacted.
Our expectations of you
Qualifications
- Comfortable working with Linux, command-line tools, logs, and monitoring.
- A structured approach to troubleshooting and solving operational problems.
- Proactive attitude towards improving systems, processes, and tooling.
- Ability to work collaboratively with engineers across different teams.
- Willingness to learn and build deeper expertise in production systems and reliability.
Experience
- 2-4 years of experience in TechOps, DevOps, SRE, Production Engineering, or a similar technical role.
- Experience working with production systems in a SaaS or cloud environment.
- Experience with scripting or automation and a mindset of 'if we do it twice, can we automate it?'
What we offer
- €1,000 annual learning budget and free German language courses to boost your skills.
- 30 days of annual leave, plus extra paid days for your birthday and moving day.
- Home office setup budget, a monthly home office allowance.
- Freedom to work from abroad for up to 90 days worldwide!
- Mental health support with nilo.health and a discounted Urban Sports Club membership.
- 20% company subsidy on your pension contributions.
- Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome.
- Leasen Sie Ihr ideales Fahrrad über BusinessBike.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Talon.One GmbH develops a flexible cloud-based solution for promotion and loyalty programs, enabling businesses to optimize their marketing strategies. The company serves numerous well-known brands worldwide.
- Startup
- Onsite, Hybrid
- Internet, IT, Telecommunication
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