Job
- Level
- Experienced
- Location
- Würselen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for 2nd/3rd level support for network-related inquiries while configuring and monitoring data networks, telephone systems, and security solutions.
Job Technologies
Your role in the team
- Support you can feel: You are the first and second point of contact for our colleagues regarding network-related issues and inquiries - around connectivity, WLAN, telephony, and conference technology - on-site, via remote support, or by phone, with a focus on 2nd/3rd-level support.
- Keeping networks running: You configure, operate, monitor, and maintain our data networks as well as integrated communication solutions for telephony, video conferencing, and radio networks - including active and passive components such as switches, routers, access points, and firewalls.
- Focus on Security: You analyze internal and external data traffic, identify disruptions and bottlenecks early, plan security measures against attacks from inside and outside, and implement our security concept in daily operations.
- Shape the development: You develop new technical concepts, manage change management for our networks, and oversee procurement, rollout, and integration of new components - from requirements to handover to our internal clients, including instruction and training.
- Telephony & Conference Technology: You install, configure, and manage our telephone systems, including conference systems.
- Administration & Coordination: You manage network access and permissions (e.g., VLANs, port security, VPN access) and coordinate external service providers related to our network, telephony, and conference infrastructure.
- Sharing knowledge: You document your work meticulously, advise project managers on technical issues in the network domain, and actively pass on your expertise to our trainees and interns.
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Our expectations of you
Education
- Completed vocational training as an IT specialist for system integration (m/f/d) or a comparable qualification
Qualifications
- Knowledge of scripting languages (e.g., Perl, Python, Bash, PowerShell)
- Very good German and good English skills in spoken and written form
- Structured, analytical work style, quick comprehension, and strong team skills
- Customer-oriented, communicative personality with resilience and willingness to familiarize oneself with new topics
Experience
- Several years of professional experience in the operational management of network infrastructures
- Knowledge and initial experience in WAN technologies such as MPLS and SD-WAN
- Experience in operating and securing network security solutions (e.g., firewalls, IDS/IPS, network segmentation - preferably Palo Alto).
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What we offer
- Permanent employment in a traditional family-owned company with over 100 years of experience
- Modern IT equipment and creative freedom to contribute and implement your own ideas
- Hybrid working according to our 60/40 model: 60% of your working time is spent on-site at the office, and 40% work flexibly from home.
- Structured onboarding as well as regular training and development sessions
- Subsidy for Company Pension Scheme
- JobRad leasing and corporate benefits (employee discounts)
- Free parking at the location
- A collegial team and an open, appreciative corporate culture
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Offergeld Logistik
Die Offergeld-Logistik ist ein Logistikunternehmen, welches 1926 in Würselen gegründet wurde. An 20 Standorten erwirtschaftete man 2010 rund 200 Millionen Euro Umsatz. Rund 2000 Mitarbeiter arbeiten im Logistikbereich.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation