Job
- Level
- Experienced
- Job Field
- System, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Nuremberg
- Working Model
- Onsite
Job Technologies
Your role in the team
- With an excellent service mentality, you, like us, attach great importance to always offering the customer the best possible experience.
- You will be responsible for supporting our international customers and assisting them with any technical queries related to our dedicated servers and colocation services.
- You will work closely with your teammates to ensure we can provide our customers with world-class IT support. This includes accepting and processing tickets, answering calls and emails, as well as repairing, providing and expanding customer systems.
- You play an important role in maintaining our IT infrastructure in the Datacenterpark Nuremberg to ensure that everything runs smoothly and our customers can use a reliable and secure IT infrastructure.
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Our expectations of you
Education
- Training as a technical assistant for IT, IT specialist for system integration or similar
Qualifications
- Career changers with the necessary specialist knowledge welcome
- Good knowledge of modern hardware components
- Basic Linux and networking knowledge
- High customer orientation combined with a structured and goal-oriented way of working
- Good knowledge of spoken and written German and English
- Willingness to work shifts (24/7)
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
This is your employer
Hetzner Online GmbH
We at Hetzner Online (www.hetzner.com) are a professional data center operator and web hosting service provider, and have been feeling at home on the Internet since 1997.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication