Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Jena
- Working Model
- Onsite
Job Summary
In this position, you will serve as the link between clients and our expert teams, support existing customers, gather requirements, and develop tailored solutions for the optimal use of our software egON.
Your role in the team
- You are the central interface between our clients, our software solution egON, and our specialist teams.
- You support existing customers in the use of egON, gather requirements, and oversee their implementation.
- At the same time, you actively contribute to acquiring new customers, present egON to potential clients, and provide solution-oriented advice regarding their business processes.
- You understand both commercial and technical contexts, recognize customer needs, and develop tailored solutions together with the specialist teams.
- You accompany the entire process - from initial consultation through to offer and contract signing, up to the successful implementation of our software.
- You will support our customers with the application and issues related to our software.
- You will understand the client's IT processes and gradually develop a trusting working relationship.
- You will present our software solutions to potential new clients, identify their requirements, and develop customized solutions.
- You will create offers, negotiate with clients, finalize contracts, and oversee project implementations.
- You will work closely with our specialist teams.
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Our expectations of you
Education
- You have a commercial or technical education or a degree.
Qualifications
- You have a strong IT affinity and an interest in digital business processes.
- You enjoy customer contact and have a service- and solution-oriented mindset.
- You have strong communication and presentation skills as well as confident demeanor.
- You have an independent, structured, and pragmatic way of working.
- You are a team player and willing to take responsibility.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
AddOn Systemhaus GmbH
AddOn AG macht technologische Innovationen für ihre Kunden schnell, sicher, umfassend und wirtschaftlich nutzbar. Mit dieser eindeutigen Ausrichtung wurde AddOn in kurzer Zeit zu einem der führenden Beratungs- und Trainingshäuser für die Integration komplexer Software Infrastruktur Lösungen.
Description
- Founding year
- 1995
- Company Type
- Digital Agency
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT clerk
- Location
- Jena
- Working Model
- Onsite
- Diversity
- Open for all genders
