Job
In this role, you will support the development of digital systems, conduct user training, optimize processes, and coordinate digitalization projects from requirement gathering to implementation.
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Your role in the team
- Supporting and further developing digital systems and applications in close collaboration with our IT team and business departments.
- Conducting user training sessions and supporting our employees in using digital solutions.
- Analysis and optimization of existing processes, as well as identification of digitalization opportunities.
- Creating and evaluating analyses and reports as a basis for the further development of our systems and processes.
- Conducting expert interviews with internal and external stakeholders to gather requirements and identify opportunities for improvement.
- Coordination and support of digitalization projects—from requirements gathering through to implementation.
- Communication interface between our business units, IT, and external service providers.
- Support with the implementation of new digital solutions and the continuous improvement of existing applications.
Our expectations of you
Education
- IT-related training or an equivalent qualification, e.g. as an IT specialist, a digitalisation management clerk, an IT systems management clerk, or through comparable commercial or technical training.
Qualifications
- Interest in digital systems, modern technologies, and the optimization of business processes.
- Analytical thinking skills, as well as a structured and independent approach to work.
- Good command of German and English.
- Excellent communication skills, enjoyment of engaging with a range of stakeholders, and a strong understanding of users’ needs.
Experience
- Ideally, some initial experience in IT, digitalization, user support, or project coordination.
What we offer
- Permanent employment.
- Fair salary.
- 30 days of vacation.
- Individual professional development opportunities, e.g. through our in-house academy.
- A small, close-knit team that looks forward to welcoming you.
- Free, delicious food in our company restaurant.
- The security of a large company and a long-term partnership.
- We support your children and grandchildren! Benefit from the attractive funding program offered by our KiWIS Foundation—for example, for tutoring, music lessons, and exciting leisure activities.
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
WISAG Dienstleistungsholding GmbH manages ground-based transport services for airports and airlines. With mostly our own employees, we are responsible for airport service, ground service, passage service, cargo service, and personnel services. WISAG Dienstleistungsholding GmbH is one of the leading providers in its industry.
- Established Company
- Onsite, Hybrid
- Aviation, Space Travel
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