Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Erlangen
- Working Model
- Hybrid, Onsite
Your role in the team
- Employees in 1st Level Support handle the initial contact with users.
- If your concerns cannot be resolved, then you are their superhero.
- A comprehensive onboarding of the app functionality is of course provided.
- Processing user requests in the ticket system.
- Creation of analyses.
- Conducting tests within the app system.
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Our expectations of you
Qualifications
- A strong IT affinity and enthusiasm for working with new technologies.
- Very good German and English skills (important for documentation purposes).
- High customer orientation.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Customer Support Application Specialist
- Location
- Erlangen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
