Logo Werum IT Solutions GmbH

Software Support Engineer

Job

  • Level
    Experienced
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Temporary employment
  • Location
    Darmstadt
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you support our clients with complex IT infrastructures, conduct root cause analyses, optimize software integrations, and prepare technical documentation for operations.

    Job Technologies

    Your role in the team

    • For our national and international clients, we design and operate modern IT infrastructures and platform solutions. We accompany the entire lifecycle of the systems - from architecture and implementation to operation and continuous development.
    • Customer Interaction: Central point of contact for the engineering and operations teams at the client with interface to the back office.
    • Coordination & Analysis: Alignment with the client's on-site teams, conducting root cause analyses for technical challenges.
    • Integration & Optimization: Support for the integration and validation (I&V) of the software, assistance with architecture decisions and change requests.
    • Operational Support: Preparation of software deliveries, assistance with deployment into operations, and creation of technical documentation.
    • Development & Support: Intensive onboarding and coaching by the backoffice team and the on-site staff in Darmstadt.

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    Our expectations of you

    Education

    • Completed degree in Computer Science or a comparable qualification.

    Qualifications

    • Good programming skills in a programming language (Java, Python) are desirable.
    • Independent work, strong communication and service orientation, team player.
    • Willingness to step into the role and continuously learn.
    • Excellent German and English skills (international collaboration).

    Experience

    • Knowledge in software support, experience with Linux server systems.
    • Experience with complex software systems in the aerospace or scientific context is an advantage (not mandatory).

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    What we offer

    • Individual training and development opportunities.
    • Exciting and meaningful project environment working with environmental satellite data.
    • International project environment.
    • Support for EUMETSAT & ESOC clubs (sports, music, etc.) on-site and access to the international community.
    • A work environment that emphasizes reliability, fairness, and accountability – core values of our corporate culture.

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    Benefits

    Health, Fitness & Fun

    Food & Drink

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    • Location Darmstadt

      Hessen

      Germany

    This is your employer

    Werum IT Solutions GmbH

    Werum IT Solutions GmbH

    As one of the largest employers of IT professionals in the region, Werum IT Solutions offers challenging software and system development projects for a global clientele, including many well-known companies in the automotive, aerospace, and scientific industries, as well as public sector organizations.

    Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Logo Werum IT Solutions GmbH

    Software Support Engineer

    Location
    Darmstadt
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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