Job
- Level
- Experienced
- Location
- Wuppertal
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the first point of contact for IT support requests, addressing issues and managing the IT infrastructure, including Active Directory and Microsoft 365 administration, both remotely and onsite.
Job Technologies
Your role in the team
- Are you eager to make a real impact in IT support? With us, you will be the first point of contact for colleagues from YKK STOCKO, YKK Europe, as well as international teams - including Japanese expatriates.
- You work practically with modern IT and are part of an international network.
- 1st- and 2nd-level support (remote and on-site)
- Setup and management of workstations including onboarding & offboarding
- Analysis, resolution, and documentation of IT disruptions and service requests
- Administration of users and end devices (Active Directory, Microsoft 365)
- Management of local IT asset management
- Support for client, server, and network infrastructure (LAN, WLAN, VPN, printers)
- Participation in IT projects and rollouts within the YKK Germany Group
- Collaboration with the YKK Europe IT team (London) in compliance with EMEA IT policies
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Our expectations of you
Education
- Completed IT training or comparable practical experience
Qualifications
- Excellent knowledge of Windows 10/11, basic knowledge of Windows Server
- Fundamentals in Networking (TCP/IP, DNS, DHCP, VPN)
- Basic understanding of IT security (e.g., MFA, encryption, endpoint security)
- Service-oriented, independent, and reliable work ethic
- Excellent German and English skills
Experience
- Experience with Active Directory and Microsoft 365
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What we offer
- Flexible working hours and 30 days of vacation
- Attractive compensation
- Family-oriented work environment with international collaboration
- Health programs in cooperation with Viactiv Health Insurance
- Free parking
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Ykk Stocko Fasteners Gmbh
YKK STOCKO FASTENERS GmbH, a subsidiary of the YKK Group, specializes in the production of high-quality fastening and decorative elements. With around 150 employees in Wuppertal, the company offers tailored solutions for various industries, placing great emphasis on product quality.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production
IT staff in 1st & 2nd level support
- Location
- Wuppertal
- Working Model
- Onsite
- Diversity
- Open for all genders
