Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Koblenz
- Working Model
- Onsite
Job Summary
In this role you handle first- and second-level support for hardware, software and industry solutions, analyze and resolve faults, fully document and manage tickets in the service desk, and operate and monitor networks, AD and servers.
Job Technologies
Your role in the team
- Support our client as an IT Administrator.
- Processing of First and Second Level Support for common hardware/software and industry solutions.
- Analysis of root causes of errors as well as troubleshooting.
- Comprehensive documentation in the Service Desk tool as well as management and monitoring of tickets.
- Consulting users on problem issues.
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Our expectations of you
Education
- Successfully completed training in the IT environment or a comparable qualification.
Qualifications
- Solid knowledge of IT infrastructure and common network technologies (LAN, WAN, TCP/IP, VPN) as well as experience in client support (Active Directory AD).
- Very good German and English skills.
Experience
- Experience in the administration of Windows and/or Linux servers.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency