Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will manage application support for a global platform, conduct troubleshooting, handle customer requirements for development, and create system documentation and operational concepts.
Your role in the team
- Application support and responsibility for a globally deployed platform
- Error localization and troubleshooting
- Requirements management with the business units for the further development and adaptation to customer needs.
- Creating system documentation and operating concepts
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Our expectations of you
Education
- Completed IT apprenticeship with professional experience or degree in Computer Science
Qualifications
- Strong customer orientation, excellent communication skills, a pronounced ability to grasp complex concepts, and enthusiasm.
- Independent, structured, and results-oriented work style
- Teamwork, commitment and resilience as well as a sense of responsibility
- Excellent proficiency in Turkish, German, and English.
Experience
- Experience in customer service / Help Desk / Customer Service / Customer Support
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Job Locations
This is your employer
Workstation AG Personalvermittlung
Founded in 2002, Workstation AG is an established company in personnel services based in Berlin, offering tailored solutions for its clients.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
User Help Desk Specialist
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
