Logo Town & Country Haus Lizenzgeber GmbH

Specialist CRM, AI & digital communication

Job

  • Level
    Experienced
  • Job Field
    IT, Support, Test/QA
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Erfurt
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will develop digital campaigns for home construction prospects, advise partners on AI applications, and optimize prompts for chat and voice bots in customer interactions.

    Job Technologies

    Your role in the team

    • You collaboratively develop digital campaigns for homebuilding prospects with our partners.
    • You advise our partners on the use of modern AI applications, e.g., fonio.ai, Superchat, propstack, telli, or TCdial.
    • You develop and optimize prompts for AI chat and voice bots and assist with their deployment in customer contact.
    • You are the point of contact in 1st-level support and assist our partners competently and solution-oriented via our TC Service Hotline.
    • You review and analyze campaign results based on defined guidelines and processes, ensuring transparency and optimization.

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    Our expectations of you

    Qualifications

    • You work in a service-oriented, solution-oriented, and structured manner and enjoy supporting others in using digital tools.
    • You work in a structured, solution-oriented, and independent manner, and you keep an overview even when handling multiple requests.
    • You are a strong communicator, service-oriented, and a true team player.
    • Ideally, industry background in real estate, construction, financial services, or a comparable environment.

    Experience

    • You have experience working with CRM systems - ideally with Microsoft Dynamics 365, onOffice, or comparable solutions.
    • You are interested in AI applications based on LLM models and have ideally gained some initial experience in Prompt Engineering.
    • Ideally, you have experience in designing digital communication or WhatsApp campaigns.

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    What we offer

    • After your onboarding, you will work two days a week in the office and the remaining days remotely.
    • 28 days of vacation provide ample time for relaxation.
    • Our office is located in Erfurt, approximately 300 meters from the main train station, and is easily accessible by public transportation.
    • Free underground parking space for a stress-free arrival by car.
    • Fixed working hours: Monday to Friday between 07:00 and 19:00 in shifts - no weekend work.

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    Topics that you deal with on the job

    Job Locations

    • Location Erfurt

      Thüringen

      Germany

    This is your employer

    Town & Country Haus Lizenzgeber GmbH

    Town & Country Haus Lizenzgeber GmbH

    Town & Country Haus is a franchise concept created by the Town & Country Haus Licensing Company, abbreviated as Town & Country, or T&C for short.

    Description

  • Company Size
    1-49 Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Construction, Real Estate, Building Services
  • Logo Town & Country Haus Lizenzgeber GmbH

    Specialist CRM, AI & digital communication

    Location
    Erfurt
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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