Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Internship / school internship
- Location
- Sulzbach (Taunus)
- Working Model
- Onsite
Job Technologies
Your role in the team
- You will be responsible for communicating with customers and users via telephone, email and ticket system
- You are responsible for troubleshooting and technical support
- You support capacity monitoring and performance assurance
- You are also responsible for testing and acceptance activities
- You create reports, documentation and HowTo's
- You support the administration of the system environments and platforms
- You will also assist in the implementation of operational processes
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Our expectations of you
Education
- You are completing a degree at a technical college or university in an IT-related discipline (e.g. computer science, business informatics, etc.) or alternatively in another discipline and have a demonstrable background in information technology or technical support.
Qualifications
- You may have already gained initial insights into IT service management (e.g. incident, problem, change, release management).
- You had initial contact with Linux or Windows servers and their system administration or with Linux or Windows server applications (e.g. Active Directory, Exchange, SQL Server, MySQL, web server, mail server)
- You may have had initial contact with virtualization or container technologies, database systems, backup & restore, cloud technologies, networks or monitoring tools.
- You have fluent spoken and written German skills
Experience
- You have initial experience in technical support and ticket systems
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Benefits
Food & Drink
Job Locations
This is your employer
CGI Studio GmbH
CGI is among the largest IT and business consulting services firms in the world.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.4
Career Growth
3.2Workingconditions
4.0Engineering
3.2Culture
3.5