Job
- Level
- Experienced
- Job Field
- Scrum, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will enhance the Salesforce platform in customer service, analyze requirements, create Epics and User Stories, and ensure successful implementation through close collaboration in an agile team.
Job Technologies
Your role in the team
- As a Product Owner in the Salesforce CRM environment, you will shape the digitalization of our customer service together with other Product Owners. You will be responsible for selected products and features and make an important contribution to the success of our transformation and digitalization initiatives.
- Together with an agile development team, you will further develop our Salesforce platform.
- In close collaboration with stakeholders, departments, architects, and development teams, you identify optimization potentials and develop digital solutions from them. You are responsible for new features from the idea to the concept, through implementation, to successful use in operational business.
- You analyze technical requirements, formulate them as Epics and User Stories, and prioritize the Product Backlog.
- Together with other Product Owners and the business units, you develop holistic, scalable solutions across team and process boundaries. In doing so, you always keep the customer perspective and the strategy of our CRM landscape in focus.
- During the implementation, you actively support the development, answer technical questions, and ensure through reviews, approvals, and tests that the solutions meet the expectations of the stakeholders and users.
- As an interface between Business and IT, you communicate roadmaps, priorities, and progress clearly to your stakeholders and foster trust and transparency for the further development of our products.
- You are part of an experienced Product Owner team that thrives on close collaboration, joint development, and mutual support: learning from each other, shaping best practices, and being part of the bigger picture.
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Our expectations of you
Education
- You have gained good IT skills through practical experience or during your studies.
Qualifications
- Agile development methods such as SCRUM or SAFe, project management in a software environment, and working as a Product Owner (using tools like Jira) are familiar to you from practical experience.
- Questioning, modeling, and representing business requirements in process flows and mockups to then translate them into IT requirements is something you enjoy.
- Analyzing complex technical and professional topics and subsequently preparing them in a structured manner does not concern you, and a good understanding of numbers and data characterizes you.
- You are outgoing, approach people easily, enjoy moderating, are not afraid of difficult situations, like working in a team, and pay close attention when things are not running smoothly.
- You possess convincing communication skills in very good German and are also able to confidently present your requirements in English.
- You have ideally already gained experience in customer service and mail/package logistics.
Experience
- Experience in project management within an agile environment.
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What we offer
- Fixed base salary plus variable bonus.
- Permanent position.
- Attractive stock option program.
- Work-life balance through mobile working and flexible working hours.
- Employee-friendly time tracking model.
- Leasing of e-bikes for private use is possible.
- Company mobile phone also for private use.
- Opportunity to participate in the attractive corporate pension scheme or retirement plan with employer subsidy.
- Free social counseling for all life situations.
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Topics You Will Work On
Job Locations
About Your Employer
P&P Gruppe
P+P Pöllath + Partners ist eine international tätige deutsche Wirtschafts- und Steuerkanzlei mit mehr als 140 Anwälten und Steuerberatern an den Standorten Berlin, Frankfurt und München.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Product Owner CRM
- Location
- Bonn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
