Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bruchsal
- Working Model
- Onsite
Job Summary
In this role, you provide onsite support for Windows clients, identify and resolve hardware and software issues directly at the user's location, and meticulously document results in a ticketing system.
Job Technologies
Your role in the team
- Your responsibilities include onsite support at the customer's location in Bruchsal in the Windows Client area.
- You are responsible for performing IT support tasks based on submitted tickets.
- With your expertise, you ensure the identification, analysis, and troubleshooting of hardware and software issues with direct access to the end user.
- During your independent work in the IT environment, you can always rely on an intensive exchange of experience with your knowledgeable team colleagues.
- You work confidently with ticketing systems and are responsible for documentation as well as compiling all relevant information.
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Our expectations of you
Qualifications
- Knowledge of current Windows operating systems and experience in supporting Windows hardware.
- Very good German and good English skills.
- Class B driver's license.
- We are particularly impressed by your structured, independent working style as well as your strong solution orientation and reliability.
Experience
- Several years of professional experience in end-user support, with Service Knowledge Management Systems as well as Knowledge Management tools and ticketing systems.
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What we offer
- With a comprehensive range of offerings from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- This showcases our attractive occupational disability insurance as well as our company pension scheme with a subsidy of up to 100 percent.
- 6 weeks of free time that you can use for relaxation, leisure, travel, and putting your feet up.
- Our comprehensive onboarding program MIKADO, a training plan tailored specifically to your role, and a dedicated contact person ensure your perfect start with us.
- As a future-oriented employer, you benefit from a secure and permanent position.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Job Locations
About Your Employer
Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding Year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(2 Reviews)4.1
Workingconditions
4.5Culture
4.2Career Growth
4.0Engineering
4.0
IT Service Technician Onsite Support
- Location
- Bruchsal
- Working Model
- Onsite
- Diversity
- Open for all genders
