Job
- Level
- Junior
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
Job Summary
In this student position, you will be the first point of contact for IT inquiries, handling 1st level support tickets and setting up users, workstations as well as Microsoft 365, while also supporting ongoing IT projects.
Job Technologies
Your role in the team
- You are the first point of contact for our colleagues regarding IT questions and handle tickets in 1st Level Support.
- You create user accounts, manage permissions and groups, and handle onboarding and offboarding.
- You set up workstations, notebooks, printers, and peripherals, and assist with hardware issues on-site.
- You assist with Microsoft 365 and Teams: mailboxes, licenses, sharing, user inquiries.
- You document solutions and systems so that knowledge is not only stored in people's minds.
- You are involved in ongoing IT projects, for example, during the transition to Business Central.
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Our expectations of you
Qualifications
- You are enrolled at a university, ideally in Computer Science, Business Informatics, Systems Engineering, or a related field, and have at least three semesters remaining.
- You understand how user and rights management works, regardless of which system you learned it on.
- You are familiar with Windows clients and have an idea of how a Windows server environment operates.
- You have basic networking skills: TCP/IP, DNS, DHCP, Routing.
- You are proficient with Microsoft 365 and Teams.
- You explain technology in a way that even non-technical people can understand, remain patient and friendly, and still ensure that requests go through the ticket system.
- You work independently and in a structured manner and speak German confidently.
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What we offer
- Working hours: 15 to 20 hours per week during the semester, with more during the semester breaks.
- Work location: on-site in Berlin on fixed weekdays, in accordance with your schedule.
- Start: immediately.
- Duration: long-term, ideally until the end of your studies.
- Compensation: fair hourly wage with an increase after the probation period.
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Topics You Will Work On
Job Locations
About Your Employer
IONTO Health & Beauty GmbH
Markenprodukte von IONTO Health & Beauty GmbH sind nicht nur MADE IN GERMANY, sie kommen fast ausschließlich von der Idee über die Entwicklung bis hin zur Fertigung und Logistik direkt aus dem eigenem Hause. Unser über 100 Mitarbeiter starkes Team am Fertigungsstandort und Logistikzentrum bei Leipzig ist stolz darauf, dass täglich eine Vielzahl innovativer und verlässlicher Qualitätsprodukte unserer erfolgreichen Marken IONTO-COMED, SÜDA und CARE MORE in alle Welt gehen.
Description
- Founding Year
- 1979
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Consumer Goods, Branded Goods
Student trainee in IT administration & support
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
