Job
In this role, you assist the IT team with daily operations in the Service Desk, handle IT tickets, manage hardware requests, and contribute to the documentation and analysis of IT processes.
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Your role in the team
- Supporting our IT team in day-to-day operations, particularly at the Service Desk and, where necessary, with onsite support.
- Handling IT tickets and providing hardware and software to our employees.
- Support with order processing, obtaining quotes, and supplier communication in the IT department.
- Support with preparing contract negotiations, creating price comparisons, and conducting market analyses.
- Creation and maintenance of process documentation to continuously improve our IT services.
- Close collaboration with various departments and insights into a wide range of IT processes.
Our expectations of you
Qualifications
- Enrolled in a degree program related to IT or business, such as Computer Science, Business Informatics, or Business Administration.
- Good technical understanding and an interest in IT systems and processes.
- Structured, reliable, and proactive approach to tasks.
- Very good German and good English skills, both written and spoken.
Experience
- Interest in procurement processes and ideally some initial experience in operational or strategic procurement.
- Ideally, some initial experience in IT support or working with ticketing systems.
What we offer
- Gain practical experience in IT operations and support as part of a dynamic team.
- Gain insights into a wide range of IT processes—from Service Desk and Onsite Support to operational and strategic procurement, as well as process documentation.
- Benefit from close collaboration with experienced IT experts and colleagues from various departments.
- Enjoy flexible working hours and continue to grow.
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Dornbirn, Zürich, Salzburg, Traunstein, München, Wien, Böblingen, Leinfelden-Echterdingen, Aichwald, Stuttgart, Fürth, Mannheim, Würzburg, Mainz, Dreieich, Frankfurt Am Main, Eschborn, Coburg, Siegburg, Siegen, Köln, Dresden, Langenfeld, Düsseldorf, Leipzig, Magdeburg, Berlin, Hamburg, Norderstedt
At valantic, we're the first choice when it comes to digitalization. We show our customers what's possible and support them in making it happen - from strategy to implementation. Our services include consulting, solutions, and software products in the areas of banking, customer engagement & commerce, business, predictive analytics, SAP/ERP consulting, enterprise software, and supply chain management.
- 250+ Employees
- 2012
- German
- Established Company
- Full Remote, Hybrid
- Internet, IT, Telecommunication
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