Job
- Level
- Experienced
- Job Field
- IT, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Fulda
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will install and operate firewall solutions for clients, handle support inquiries in 1st and 2nd level, coordinate complex issues with manufacturers, and actively contribute to the development of the network security platform.
Job Technologies
Your role in the team
- You install and operate firewall deployments for our customers and within NETHINKS' nationwide Network Service Platform.
- You handle support requests related to firewall installations at the 1st and 2nd level.
- You coordinate complex customer inquiries, disruptions, and support cases with leading manufacturers of security solutions (e.g., Fortinet).
- You evaluate current requirements in the field of IT security and actively contribute to the further development of our network security platform.
- You support our sales and product development teams in presales activities, including new customer acquisition and consulting existing clients.
- You support the implementation of highly available Internet and WAN solutions for our customers.
- You are willing to work outside of regular business hours and to participate in on-call duty.
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Our expectations of you
Education
- Completed vocational training or studies in computer science or a comparable qualification.
Qualifications
- Good analytical thinking skills.
- Independent and structured way of working.
- High commitment, team spirit, and resilience.
Experience
- Practical experience in the installation and operation of firewall setups.
- Practical experience in the field of Routing and Switching.
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Benefits
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
NETHINKS GmbH
Übersicht Die NETHINKS GmbH ist ein inhabergeführter ITK-Dienstleister mit Gründung in 1996. Unser Team kann auf langjährige Erfahrung in vielen Branchen zurückgreifen und stellt sich neuen Herausforderungen mit Kompetenz und Engagement. Wir entwickeln und realisieren für unsere Kunden bedarfsgerechte, zukunftsfähige Lösungen. Wir sind herstellerneutral und verwenden auch selbst die Produkte, die wir empfehlen. Das Leistungsspektrum umfasst Beratung, Planung, Umsetzung und Betrieb.
Description
- Founding year
- 1996
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication