Job
In this role, you support members and customers with hardware and software issues, provide first and second-level support, and maintain the IT infrastructure in the MEDIMAX branches.
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Job technologies
Your role in the team
- Supporting our members and customers with hardware and software issues
- First- and second-level support for applications
- Administration and support of the IT applications in use
- Maintenance and upkeep of the IT infrastructure at MEDIMAX stores
- Analysis and resolution of incidents, as well as support with technical questions
- Close collaboration with internal departments and other IT teams
Our expectations of you
Education
- Completed vocational training as an IT specialist (m/f/d) or an equivalent qualification
Qualifications
- Good knowledge of server operating systems and network systems, as well as knowledge of the SAP ERP system, is desirable.
- Very good knowledge of Microsoft operating systems
- Very good knowledge of Microsoft groupware applications
- Reliable, structured, and independent working style
- Strong customer and service orientation
- High motivation and flexibility
- Team-oriented approach and enjoyment of working with a range of stakeholders
Experience
- At least 3 years of professional experience in IT service, helpdesk, or a comparable field
What we offer
- Flexibility: Choose between a 4- or 5-day week, with a 35-hour full-time workweek, for a healthy work-life balance
- Time off: 6 weeks of vacation plus 4 additional company-wide closure days per year
- Hybrid working: Primarily remote work with a high degree of personal responsibility
- Work culture: Flat hierarchies and fast decision-making for independent work
- Professional Development: Personal and professional development opportunities through our digital learning platform “Campus”
- Health: Comprehensive health management with (virtual) fitness classes
- Work environment: Modern office spaces, inviting meeting zones, and lounge areas for a pleasant working atmosphere
- Compensation & Benefits: Attractive, market-competitive salary and additional employee discounts, including through Corporate Benefits
- Excellent accessibility: Convenient location with employee parking
Benefits
Food & drink
Job locations
About your employer
Die Verbundgruppe ElectronicPartner zählt zu den größten Handelsunternehmen für Unterhaltungs- und Haushaltselektronik, IT und Telekommunikation in Europa.
- 250+ Employees
- Established Company
- Hybrid, Onsite
- Trade
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