Job
In this role, you will install and configure complex IT systems, handle second level support requests, perform hardware repairs, assist with troubleshooting, and create system documentation.
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Job technologies
Your role in the team
- At Hemmersbach, you can fully pursue your passion for end-user support. Does direct customer contact involving a wide range of requirements as part of 2nd-level support, combined with a passion for hardware and software, sound like your ideal role? As part of our onsite support team in Wuppertal, you’ll be responsible for exactly the things you love: installing, configuring, and setting up complex IT systems.
- Commissioning and maintenance of IT systems (MS Windows 10, MS Active Directory, …)
- Hardware repairs and 2nd-level support tasks using a ticketing system
- Creation of system documentation
Our expectations of you
Qualifications
- Good knowledge of Windows, Mac, and end-user workspace environments
- Good German (C1) and English (B2) skills
Experience
- At least 2 years of professional experience in IT support
- Software and hardware expertise in second-level support, as well as experience in the Microsoft environment
- Experience in OS, app, and hardware installation and troubleshooting
- Experience with Intune, Azure, or SCCM.
What we offer
- Onboarding Program
- Buddy Program
- Mobile working
- Internal career development opportunities
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Salzburg
At Hemmersbach, we are experts in providing cross-country infrastructure services to the IT industry. With 34 offices and the Hemmersbach Authorized Partner (HAP) Network, we offer our services worldwide in over 190 countries.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Team culture
- 3.0
- Engineering
- 3.2
- Working conditions
- 2.8
- Career growth
- 2.4
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