Job
- Level
- Senior
- Job Field
- Data
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt, Oldenburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze customer data quality, identify error sources, develop KPIs, and optimize processes for uniform data quality throughout the entire customer lifecycle.
Your role in the team
- You diligently analyze the quality of our customer data and conduct a thorough inventory.
- You identify sources of errors, derive concrete measures, and specifically improve the quality of customer data.
- You develop, maintain, and monitor KPIs to transparently measure customer data quality.
- You design package measures, evaluate their benefits, and estimate the required effort.
- You prioritize measures based on strategic relevance, risk, and economic added value (ROI).
- You present your results and measures in management committees.
- You will support the implementation in close collaboration with IT, Operations, Data Governance, and the business units.
- You actively shape standards, guidelines, and validation rules and implement them.
- You define and optimize processes for customer data management throughout the entire customer lifecycle, thereby ensuring consistent data quality.
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Our expectations of you
Education
- You have successfully completed a degree in Economics, Data Management, Computer Science, Industrial Engineering, or a comparable field of study.
Qualifications
- You are familiar with the relevant regulatory requirements and apply them confidently.
- Ideally, you have already worked with customer data in banks or financial service providers.
- You handle data analysis tools confidently and monitor data quality in a structured and reliable manner.
- You understand IT architectures, interfaces, and data flows in banking and think both professionally and technically.
- You analyze in a structured manner, think analytically, and approach complex issues systematically.
- You translate complex problems into clear, actionable recommendations.
- You communicate confidently and assertively with stakeholders and management.
- You work proactively, pragmatically, and solution-oriented.
- You enjoy building new structures and processes and actively shaping them.
- You ideally communicate confidently in English — both in writing and speaking.
- Very good German language skills (at least level C1) in speaking and writing to ensure clear and effective communication in the work environment.
Experience
- You have at least two years of professional experience in customer data management.
- You enjoy working in a team and have experience in cross-functional collaboration.
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What we offer
- We offer you a bank on a growth trajectory that provides fair compensation and excellent development opportunities.
- Your compensation is structured as follows: For the advertised position, the classification specifically falls within the range of TG 6 to 8 or as Senior TG 7 to 9 (depending on experience and knowledge).
- In the tariff sector 13 salaries according to banking tariff and additional voluntary special payments are provided.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Oldenburgische Landesbank AG
We are the Oldenburgische Landesbank AG, also known as OLB, a profitable and growing universal bank in Northwestern Germany. We are a trusted and experienced bank that advises and supports our customers nationwide and in selected European neighboring countries. Our team provides personalized service to our customers both in person and through digital channels. Under our renowned brands OLB Bank and Bankhaus Neelmeyer, we are a reliable financial partner for our customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Senior Expert Customer Data Management
- Location
- Frankfurt, Oldenburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
