Job
In this role, you support IT support and ERP management, process user requests, set up workplaces, document processes, and independently take on smaller projects while handling automation tasks.
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Job technologies
Your role in the team
- You are studying computer science, business informatics, or something similar and want to gain real practical experience alongside your studies? In our IT team, you will support IT support and ERP management, take on independent tasks, and help us distribute the workload more effectively in daily operations — with direct insight into the processes of a mechanical engineering company.
- IT Support: You assist our team in 1st and 2nd level support and handle tickets and inquiries from our employees - on-site and remotely.
- Workplaces: You set up notebooks, mobile devices, and peripherals, assist with rollouts as well as onboarding and offboarding, and maintain inventory management.
- Users & Permissions: You create users and manage permissions, e.g., in Active Directory, Microsoft 365, and the ERP system.
- ERP Support: You handle user inquiries regarding our ERP system PSIpenta, analyze errors, maintain master data and configuration data, and assist with testing updates and new processes.
- Analyses: You create lists and simple analyses (e.g., with SQL, Excel, or Power BI) for ERP users and departments.
- Documentation & Knowledge: You create guides and expand our knowledge base to resolve recurring inquiries more quickly.
- Own work packages: You independently handle smaller projects, automate repetitive tasks (e.g., with PowerShell or Python), and contribute your own ideas.
Our expectations of you
Education
- You have initial experience in IT support or administration (e.g., Windows, Microsoft 365, network fundamentals) - from training, a part-time job, or private interest.
Qualifications
- You are enrolled at a university and studying (business) informatics, industrial engineering, or a comparable course of study.
- You are interested in business processes and ERP systems; basic SQL knowledge is an advantage.
- You are service-oriented and work independently.
What we offer
- Start: immediately
- Duration: 6 months - 15-20h/week
- Remuneration: €1,500 for 20 hours
- The prerequisite for working as a working student is enrollment at a university or college.
Benefits
Higher take-home pay
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Ampack AG, founded in 1946, specializes in the development and distribution of building materials, offering solutions for airtight and windproof execution. With a focus on quality, the company has built long-term partnerships in the construction industry.
- Established Company
- Onsite, Hybrid
- Construction, Real Estate, Building Services
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