Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hilden
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you actively support IT systems, resolve user issues in first and second-level support, and develop customized IT solutions, especially within Microsoft environments.
Job Technologies
Your role in the team
System Administration & Support
- Support, maintenance, and further development of customer systems
- First- and Second-Level Support for Users
- Independent error analysis and sustainable troubleshooting
IT solution development
- Analysis, optimization, and further development of IT solutions in the individual customer environment
Infrastructure Management
- Installation, configuration, and operation of Microsoft server landscapes
- Design and Operation of Hybrid Infrastructures (On-Premises & Cloud)
- Implementation and support of Microsoft 365 environments
Tenant and Endpoint Management
- Administration and further development of Microsoft tenants (e.g., policies, endpoint management, Entra ID)
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Our expectations of you
Education
- A completed apprenticeship as an IT specialist (System Integration) or a degree related to IT
Qualifications
- Proficient handling of Microsoft servers, domain structures, and applications within the Windows environment
- Basic knowledge of network technologies (e.g., switching, routing, WLAN, firewall, etc.)
- A high level of service awareness, a structured way of working, and enjoyment of direct customer contact.
- Driver's License Class B
Experience
- Practical experience in IT workstation support and ticket system management
- Experience in the Microsoft 365 environment - ideally including Endpoint Management & Entra ID
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
Frings Solutions Deutschland Gmbh
Die #Frings Solutions Group bietet mit ihren Systemhäusern professionelle maßgeschneiderte Lösungen für modernste Building und Business Technologien. Wir bieten Komplettlösungen für jede Unternehmensgröße. Von der technischen Planung, der Installation bis hin zum Service – bei uns liegen Sie immer genau richtig.
Description
- Founding year
- 1992
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support employees
- Location
- Hilden
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
